Energy Procurement & Consultancy Services
We have been providing energy procurement and consultancy services to property management companies for many years. We service large multi-tenanted industrial units, office complexes and shopping centres for our property management clients, as well as assisting the managing agents with their residential blocks. In 2010 Full Power began developing our relationship with ARMA, the Association of Residential Managing Agents. Full Power were introduced to ARMA by a managing agent client and we offered to deliver CPD training to their members on utility buying and management. After being vetted, we began delivering annual courses and as a result of proving the depth of our knowledge in this very specific area, Full Power became the broker of choice to over a third of ARMA’s members.
Our extensive knowledge and constant monitoring of the market enables us to provide our clients with the best advice when it comes to the renewal of their energy portfolios. As an independent consultant, our priority is to ensure a high level of customer satisfaction offering complex and complete services:
- Account reporting and analysis
- Overcoming credit issues and the need for security deposits
- Assistance with billing queries and contractual disputes
- Periodic portfolio reviews as required
- Bill validation and account reconciliation
- Service charge budget analysis
- Billing queries and contractual disputes
- Smart Meter project management
- Contract alignment and consolidation
- Supplier identification for new managements
- Group pricing at competitive rates (with a corporate service for SMEs)
- Tariff Comparisons of multiple suppliers
- KVA Reviews for half-hourly meters
- Termination of fixed term contracts avoiding auto-renewals at high rates (where applicable)
- Management of energy portfolios with dedicated account managers
- Validation of VAT and CCL
- Meter profile assessment and validation
Arma energy for managing agents
In 2016 ARMA sought a formal partner to deliver ARMA ENERGY, an initiative for ARMA members to receive 2 benefits, firstly the use of a professional broker and secondly the collective buying facilitated by members ‘pooling’ their usage volumes. Amongst other brokers Full Power was again invited to be part of the selection process and was successfully appointed as ARMA partner in ARMA ENERGY.
Results
This programme is live and running and immensely successful in helping managing agents improve their own efficiency and their service to their clients by using Full Power’s expertise. In the words of ARMA CEO Nigel Glenn:
"ARMA Energy was launched two years ago as a means to help our 300 members to reduce the administration and risk in managing their energy portfolios as well as getting their 1 million clients a better deal. It has been a great success, growing faster than we expected and this is in no small part due to Full Power Utilities focus on customer service. This ensures our members receive friendly and professional service right from the start. We look forward to working together with FPU as ARMA Energy continues to lead the way in energy procurment."
Please contact our ARMA Energy Specialists at propertymanagement@fullpowerutilities.com
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