Lucie graduated in 2000 with BA (Hons) in Media and Communication. Throughout her career she has worked in several industries as a Marketing Manager. In 2007 she joined Fashion Fair Cosmetics and worked her way through the ranks to Operations and Office Manager. Having developed advanced knowledge and skills of working with retailers and consultants at every level she ensured the logistics and office were aligned. Working closely with Senior Management in the US and UK offices, her ability to prioritise and multi-task proved vital in building a successful brand. Moving to Full Power in 2017 as Office Manager, Lucie uses her managerial experience to organize all of the administrative activities that facilitate the productive operation of the business. In addition, Lucie is Executive Assistant to the CEO Paul Smith, providing full support and helping to guarantee smooth running. Outside of work she enjoys travelling, going to the gym and socialising with friends and family.
Paul started his career training with a London firm of Chartered Accountants and spent 12 years in various accounting and financial management roles. Eight years of this was with Whitbread where he held a number of line management positions, developing a keen interest in developing high performing teams. Paul moved out of Finance into commercial roles and spent a number of years as a Sales & Marketing Director, growing companies through acquisition, mergers and organic growth. Following an initial sales lead role he became the Managing Director for a software company that developed ERP solutions for mid-sized organisations. Paul has also run his own consulting business where he has helped companies in many different sectors take significant steps forward by growing successful teams, implementing strategies and processes for sustained performance improvement. Paul joined Full Power to build on its successful history and to help drive the company into a new and exciting phase. Outside of work, Paul is a keen road and track cyclist, which is often the main focus for his trips to France, Belgium and Spain.
Shalina started her career in energy by working for an energy broker. After several years she progressed to join Corona Energy as a Key Account Manager and then moved into the Customer Care team. She joins Full Power bringing a combined 10 years’ experience of broker and supplier knowledge that is invaluable to the Client Services team. She takes pride in her work and enjoys problem solving, especially resolving customer queries.
She has 4 cats who take up the majority of her free time, when not with the cats she enjoys spending time with her family in the south of the UK. She also likes meeting up with friends, travelling, watching Korean series on Netflix and trying not to kill her nearly 30 plus (and counting) houseplants.
Jason graduated in 2007 with a BA (Hons) in management. Following his successful degree he chose to go travelling, backpacking around the world for 6 months. On returning home, Jason began his working life as a recruitment consultant before making the switch to Full Power Utilities as a broker. Jason takes great pride in his work and is a thoroughly motivated individual who always puts his client's needs first. Jason currently looks after some very high profile clients who universally speak well of him. His specialism is assisting managing agents in helping their clients pay as little as possible for their utilities. He is diligent and well organised in his approach, reputable and articulate. Jason is now a Commercial Director at Full Power Utilities and a mentor to other staff.
Sagar’s career has predominantly been in sales within the property and telecom sector. He spent 3 years as a Senior Sales Consultant at Countrywide Group. After being in the property industry for a few years, he decided to use his knowledge in sales and built his career in the telecom industry. As a Sales and Marketing Manager he was responsible for sales, account management and managing an admin team. Sagar joins Energy Consultant David Maurer in providing Client Services support and using his sales experience to help grow his portfolio. In his spare time, he enjoys spending time with family, friends and watching football. Come on Chelsea!
After Maria left college she started a role at Nat West Bank. This is where she developed a passion for Accounting and has been employed in finance roles for over 22 years. Having worked in several finance jobs, one of her most enjoyable positions was at Tottenham Hotspur football club, alongside the accounts team. She takes pride in her work, is always happy to help others and goes above and beyond for her colleagues. When not working, she attends the gym, socializing with family and friends and loves spending time with her daughter.
Davan graduated from Herefordshire University with a degree in Multimedia and Computing. He was lured by the big city lights and joined B&C recruitment consultancy in central London. After several years he took a role closer to home with Adecco, where he further honed his analytical skills within their finance department. Moving to a different industry he took on a role at Corona Energy where he gained invaluable utilities industry knowledge across several roles and departments leading to a promotion as Senior Operations Analyst. Joining Full Power Utilities in late 2019, Davan brings with him over 9 years of industry knowledge and over 15 years of experience as an Analyst.
In his spare time, if Davan isn’t playing or watching football you’ll probably find him either in the gym or eating as he is a massive foodie!
Before joining Full Power Utilities Kelly Freebury previously worked within the retail finance business, providing Point-Of-Sale finance to retailers as well as providing training and retailer support. Her career in administration has spanned a variety of industries including importing furniture, retail and audio visual sales distribution working with reputable suppliers such as Sony and JVC. She enjoys spending time with her family which includes her partner and twin girls, watching the latest cinema releases and even appearing on the BBC gameshow Pointless in 2016!
After leaving college in 2016, Jessie studied for another 3 years at a drama school in London’s West End where she went on to direct a play at the Globe Theatre. While studying she worked within various administrative roles and accrued over 6 years’ experience. During this time she progressed in the admin sector by taking on more responsibility and roles. When she graduated from drama school she started temping which lead her to Full Power, now joining the Client Services team permanently. Jessie loves travelling, dining out and house music, she also enjoys spending all her spare time with friends.
Having worked in the the Telecoms industry for over 11 years, Melissa decided it was time for a new challenge and chose the utilities industry and Full Power Utilities. During her time within Telecoms, she studied for AAT Levels 2 & 3, working her way up from Office Support and Administration to Accounts Assistant and then on to Commercial Finance Administration. Melissa prides herself on her attention to detail and accuracy also enjoying the variation the day to day work brings, which means she is the ideal Team Leader to the Energy Consultants.
In her spare time Melissa enjoys spending time with her family and friends and ahs an interest in the Law of Attraction/Positivity 'Smile more, Smiling can make you and others happy'.
David's business experience spans 35 years of starting, building and selling his own businesses in office equipment, corporate barter and commercial finance broking. David and Mark met through their mutual membership of a business network. In November 2009, Full Power totalled 4 people and David was invited into a consultancy position at Full Power to structure the sales and marketing functions, starting in January 2010. He assumed responsibility for sales, marketing and strategy, changed the direction of the business away from cold calling (which was soon terminated completely) towards both consultancy and referral only marketing and simultaneously created and developed the UK-wide network of introducers to generate high quality referral business. In July of 2010 David took a full equity partnership and directorship in Full Power and with the business now generating almost all of its business from referrals, this accelerated expansion and produced high retention rates. After 18 months at Full Power and with rapid growth under way, he started bringing in administrators to support sales and the talented team that has become Full Power today, began to take shape. David assumed responsibility for compliance, TPI relationships and legal aspects. Following near ten-fold expansion from 2010-17, and to facilitate further strategic growth, David was instrumental in bringing in Paul Smith in January 2018 and David subsequently stood back from operational involvement in January 2019. He remains project focused in business generation and retains a seat on the board.
David is a keen chef and as a proud West Bromwich Albion fan, he is familiar with the concept of teams fulfilling their potential and moving to higher leagues!
In my previous role I worked for an independent medical charity called Paul Strickland Scanner Centre. Their goal was to provide the best possible patient care using high quality MRI, CT & PET scanners. My responsibilities included greeting patients at reception and urgently organising scans for patients when on the bookings team.
Previous to this role, I worked for the supplier Corona for just over 2 and a half years. I joined as a SME Sales administrator and then moved over to the corporate team. Within this department my role evolved to Deputy Team leader for SME. I enjoyed learning about the utility industry and developing my knowledge in different areas of the business. I bring to Full Power my experience of understanding both the suppliers responsibilities and the requirements of clients.
In my spare time, I love to watch and play football. I support Arsenal hard and enjoy playing FIFA and Call of Duty on PS4.
Juliette's professional career spans over 25 years in a variety of businesses. Starting in the property sector Juliette soon progressed to be a highly valued property negotiator before joining Full Power Utilities. As one of Full Power Utilities' first employees Juliette has helped the company grow and continues to look after a large portfolio of clients, some of them are high profile, household names. Juliette's knowledge of the industry, her business acumen and her exceptional relationship management skills are key factors in her building a portfolio of very loyal clients who trust her implicitly. Juliette continues to strive for excellence whilst keeping her client's needs at heart, she is really passionate about helping businesses save time, money and stress She always has 'a million and one things to do', yet accomplishes all of them with the upmost professionalism. Juliette is referred to as “The Energy Champion”, simply because she is tenacious about getting her clients the best prices and delivering excellent customer service. When not working Juliette enjoys quality time with her gorgeous daughter Jessie and takes absolute pride in being the best mum she can be.
Sam began his career in the energy sector in 2015 working for a renewable energy company where he developed a wealth of knowledge about the industry. After gaining an understanding of how the industry works, he decided to use this knowledge to build a career as a broker. Bringing his experience to Full Power Utilities he is now looking to grow and develop his portfolio further. Sam takes great pride in ensuring not only that his clients receive the best possible rates, but that they also receive the highest level of service. Sam is an easy-going, but hard working guy who likes a cheeky drink in the pub with friends!
Clare has enjoyed applying her operational & managerial talents to diverse sectors of industry over the last 25 years, including manufacturing, retail, service & more recently, recruitment for all of the above. Clare is passionate about delivering exceptional service to her customers and her can-do approach delights clients, suppliers & colleagues alike. In her spare time Clare enjoys catching up with friends and family with her daughter Maddy, going to the gym and attending festivals and concerts when she can.
Alongside his team, Marc is responsible for growing and developing the sales channel at Full Power, via the Introducer Agent (IA) Programme and Partnership Programme. He is constantly looking to improve Full Power’s products, by embracing technology and delivering a better user experience, such as the IA Portal.
Marc graduated from The University of Sheffield with a 2:1 BA in Business Management in 2008. Coming from an account management and sales channel background, Marc brings over 10 years’ experience in the SME market to his role, of which 2 years he spent building his own business within the B2B trade exchange industry. With a broad knowledge of commerce, Marc considers himself a ‘jack of all trades’ and loves taking on new challenges.
He is an avid Snowboarder, festival go-er and Arsenal fan!
Martin graduated from Hertfordshire University with a 2:1 in Computer Science and Business. His first role after graduation was in the sales department at TalkTalk for one year before joining The Utility Warehouse. He was employed as Senior Partner Advisor supporting their multi-level marketing Partner Network. He was there for seven years with his role developing to handle commission queries and analysing customer quality. He then joined Corona Energy as an SME analyst where he was responsible for forecasting and working on the daily stats in the renewals section of the company.
Prior to joining Full Power Utilities, Amanda worked for several years as Events Organiser for a premier Golf & Country Club in Hertfordshire. She has worked in varying industries, mostly as a PA to senior management, which gives her the experience she needs to fulfil her new position working closely with one of our Regional Managers, assisting them in all areas of their busy and demanding roles. In her spare time, Amanda likes to do a bit of voluntary work for an animal rescue charity and also enjoys spending time with her family and friends.
Dawn came from a legal background, working as a P.A. for several top London lawyers until she joined husband Mark at Full Power Utilities in 2002. Dawn ran the growing back office function for many years and oversaw the admin’ team from 2012 to 2016. Dawn also had responsibility for the implementation of systems and processes. Dawn's claim to fame within the business is that it was she who came up with our company name. Dawn enjoys walking, spinning and travelling and stood back from operational involvement in June 2018, retaining a seat on the board.
Prior to joining Full Power Utilities, Lisa worked for over 20 years as an Executive Assistant /PA to CEO's and Directors accross a portfolio of industries including Retail, Manufacturing, Property and the Charity Sector. In managerial and administrative roles, her experience is extensive. Lisa joined Full Power in 2013 as a dedicted PA, offering support to Energy Consultant Juliette Stone. Priding herself on her attention to detail, Lisa's accuracy and speed allow Juliette to concentrate on developing her portfolio of existing and new clients.
Prior to joining the Full Power Utilities Team she was employed at Energy Supplier Corona Energy for 6 years. During this time she gained a wealth of knowledge in the utilities industry within credit management, sales and also headed up the disconnections team within their SME Portfolio. Joining Full Power as Client Query Specialist allows her to utilise the knowledge she gained and enable her to help the team clear up all of the complex queries.
Her current obsession is her mini sausage dog Malcom! They make a great pair as she is also mini at only 5ft, but little legs will travel and they love nothing better than long walks in the country.
In 2011, having returned to work after raising her daughter, Jo ventured back to full-time employment working in the energy sector. She joined a small energy consultancy and gained experience along with a broad spectrum of knowledge by managing a large portfolio of clients.
After progressing to larger energy consultancies, she worked in different sectors including Managing Agents, retail, manufacturing and hospitality. She prides herself on putting the customer first resulting in excellent customer service with a personalised touch.
As Corporate Account manager at Full Power she joins the corporate team, servicing large accounts that require specialist experience.
When not working she enjoys spending time with her family and socialising with friends.
Edward entered the UK energy sector in 2010 as a Corporate Account Manager. His career began managing a variety of clients in a range of sectors from property management, large high street retailers, hospitality, entertainment venues plus sports clubs and stadiums.
His ability to offer a high level of service to his clients coupled with a passion for the energy industry and his well-rounded knowledge, quickly saw him progress to a managerial position. In this role he was responsible for leading a team of Corporate Account Managers.
He joins Full Power with a decade of experience and the drive to develop the service the Energy Consultants team provide.
In his spare time, Edward enjoys holidaying with his family as well as participating in his favourites sports; cycling, tennis, squash and snooker.
With over 20 years' sales experience in various business sectors, Mark spent 2 years in the energy industry working for another broker and a supplier. In 1997 he saw an opportunity to get in at the start of the commercial energy de-regulation and launched Full Power Utilities in November that year. Mark spent 5 years as a sole trader, was joined by his wife Dawn in 2002 as a fellow Director and shareholder and 6 years later hired the first two sales brokers in 2008/9. In late 2009, with the company now being 4 people, Mark retained the finance function and brought in a 3rd Director/shareholder, David Cooper to drive the business forward. This resulted in the business growing rapidly, moving premises twice due to growth and then with Paul Smith, an experienced MD at the helm since January 2018, Full Power is still expanding and proud to be recognised not only as a ‘Premier’ broker servicing the procurement needs of a cross section of business types from SME to I & C, but also as a fully fledged energy consultancy.
Mark’s interests outside of work, include tennis (both watching and playing) and extensive travel. Mark stood back from operational involvement in June 2018 and retains a seat on the board.
David grew up in Cheshunt, Hertfordshire. He left school in 1998 after A-Levels and went to work for the Financial Ombudsman Service in London for 7 years. He took a radical career shift in 2005 and went to teach English in Asia, which he regards as one of the best experiences of his life. He returned to the UK in 2008 and started his sales career in the telecommunications industry working for Carphone Warehouse Business Solutions, where he was responsible for improving service and increasing the customer base in the Herts and Beds area. He joined Full Power Utilities in June 2010. He enjoys the challenge of finding the best possible rates for his clients to ensure their overheads are kept to a minimum.
Audrey Sanchez joins Full Power after leaving her role as an Account Manager for the French arm of a leading metal stockist. She studied business communication and marketing and also has a qualification in the hospitality sector. She brings her experience plus organisation and multi-tasking skills to Full Power and believes “If you can't explain it simply, you don't understand it well enough”. In her spare time she likes being with her family, listening to music, food tasting and travelling.
Simon originally hails from Southend, Essex and now lives in North London with wife Lucy and their children. Simon ran his own retail businesses in the telecom's sector, but on recognising the telecom market's move towards the bigger suppliers he decided to change career path, selling his shops on to an investor and joining Full Power Utilities as a commercial energy broker. Simon specialises in supporting the property sector with a management service exclusive to the HMO market. Simon's aims are to build long term relationships and support clients to help lower their costs and reduce their administration burden.
Lee Graduated in 1999 with BA ( Hons) in Business and Marketing. Having completed his degree he went travelling around Asia and the Americas for some months and upon his return began his working life as a qualified Personal Trainer. In 2005 Lee made a career change into business development with Central Trust PLC, one of the largest Secured Loan brokers in the UK where he was very successful and went on to become a Team Leader. Following this in 2009 Lee spent 2 years with another major central London broker, LifeSearch, the largest broker for Protection policies. After a short spell as Director of a small insurance brokerage, Lee joined the Full Power broker team, bringing a wealth of business experience and is building successful relationships with his clients.
Sibel graduated from the University of Hertfordshire with a degree in Accounting and Finance. Before joining Full Power Utilities, she has worked in several different sectors including the family business, retail and wine investment. Delivering good customer service, she has been recognized in a previous role by a mystery shopper of providing 100% satisfaction. Being the fifth and one of the eldest of siblings, spending time with her sisters and cooking for them is what she enjoys the most. Discovering new restaurants, shopping and being in nature are also at the top of the list. Sibel also does a bit of voluntary work for a food bank called the Felix Project.
Before joining Full Power Utilities, Michele worked as a Project Manager and Executive Assistant to CEO's and Chairmen focusing on the Pharmaceutical and Telecom sectors. Michele prides herself on her organizational abilities and always looking for solutions. Michele joined Full Power Utilities in 2014 as a dedicated PA to Commerical Dirctor Jason Miller, offering a supremely organised back-up service, enabling the team by offering addidtional value added services to Jason's portfolio of clients.
Sophie has led a busy and varied career, training for many years ago at college in catering and hotel management, her industry choice for over 25 years. Her first supervisory position was with the Jarvis group, where she worked her way up to Conference and Events Manager. After leaving the hotel industry she travelled around the world and lived in a few different countries. She returned to the UK in 2012 and started working at Utility Warehouse. During her 4 years of employment at UW she moved from the prepayment team to the pay team, dealing with meter debt. She then took a role at Car Cash Point as a dedicated Account Manager, specialising in debt recovery and managing a portfolio worth around £1 million. She decided it was time for another change and became the planned works coordinator for Scotland the North and Midlands for la Cimbali, part of a busy service desk and first point of call for engineers and clients. She joins the Full Power team and is excited to return to the energy industry.
In her spare time she enjoy festivals and concerts, hosting parties, travelling and snowboarding.
As a talented professional guitarist, the majority of Jeff's career has seen him involved within the music industry, touring with numerous household names, song writing and producing. This developed into Jeff consulting for new artists, coaching them within the industry to help them navigate the pitfalls. He developed an interest in business and then events management, which led Jeff to become an events consultant. A slight industry change saw him working for a digital solutions company where he worked his way up to became a successful regional sales manager nad as he enjoys networking and being with people, he is always learning and expanding his knowledge into different sectors.
Outside of work, he enjoys sport and regularly performs at gigs and shows, which are still a big part of his life. His two young daughters also keep him in check!
Prior to joining Full Power Utilities, Rubel spent 12 years with Utility Warehouse, where he rose through the ranks of the Prepayment Team. Initially starting as an Energy Internal administrator for a year, he then covered for a colleague for a 3 month period as Prepayment administrator and after excelling in the role, was promoted to this position full time. He then spent the next 11 years as a Senior Administrator before becoming the Prepayment Team Leader.
Rubel brings with him a wealth of experience from the energy residential sector and is looking forward to expanding that knowledge into the commercial world.
In his spare time, Rubel is a big Liverpool FC supporter and also enjoys playing Eton Fives, in which he is a two time EFA Trophy and a two time Aldenham Heath Club champion.
As a trained beauty therapist, Joanne spent over ten years in the beauty industry. Recognising that her interests focused more on business, she jumped into a Business Support Management role at BNI. For the next decade, whilst learning the art of networking and building relationships, she discovered a love for organising events and spent many years coordinating large corporate events for the National Office, including regional training, annual Members Day, and the UK & Ireland Conferences. Joanne then took over the UK business development for an international franchise company and supported and coached over 50 franchisees before joining Full Power Utilities. Joanne's experience with varied industries brings creative new ideas to aid her passion for seeing introducers succeed with her help, support and encouragement.
Out of work, she loves spending time with family, socialising with friends and enjoys taking long country walks with her favourite furry friend. She lives by the motto 'Be Kind'.
Sean joined Full Power as an Energy Consultant with over a decade of experience in the industry. He puts his wealth of knowledge to good work in defining and driving our bureau services offering. As an Energy Bureau Specialist there isn't much in the way of energy bills that Sean hasn't comeup against. With significant expertise in forensic analysis and cost recovery he has secured savings and refunds exceeding six figures for blue chip companies. He has worked as a senior forensic analyst and bureau service consultant for independent energy consultancies and has served his time with the 'Big Six' having worked as a consultant for both EON and Npower early in his career. When not working Sean enjoys cooking and baking for his family and as a keen angler he enjoys taking his son fishing on the local lakes.
Having graduated in 2007 from Leeds Metropolitan University with a 2:1 BA Hons in Business Studies, Joey gained some worldly experience, travelling and working around East Asia for 6 months. Joey began his career in retail management, becoming a manager at TGI Fridays and, subsequently, at Nando's. After gaining valuable experience in managing staff members, he decided to focus on a career where he could assist other businesses in growing and developing, whilst also developing his own skill set and business contacts. He says "Full Power Utilities has given me the opportunity to manage many client's utilities and help businesses to lower their costs".
Jack joins Full Power as a Trainee Energy Consultant. Having finished his education in 2019 his first job was working for the retailer Next. He went on to complete work experience at a recruitment agency where he developed a hunger for sales. He joins us with enthusiasm to train in the utilities industry and to immersive himself in procurement, customer service and energy consultancy. He loves music and football, specifically Arsenal and also enjoys getting know new people.
Before joining Full Power Keilly worked in the Energy Industry for 8 years as an Account Manager, responsible for managing portfolios ranging from single premises to large multi-site clients. She worked her way to Team leader where she loved the fast pace and challenges that she handles on a daily basis. After having my two children in 2020 she decided to take a career break to look after them both full time. Fast forward to 2022 she is back in the industry and joins the Client Services team.
She is a busy mum, wife and keen photographer. When she has some free time she likes a hot bath and a cheeky glass of champagne.
Rumena graduated from King’s College London with a degree in Mathematics. Before joining the energy industry, she worked as a Math Tutor and then as an Admin and Accounts Assistant. Rumena has been in the energy industry for over 3 years with a background of tenant billing for residents living in communal heating developments. This is where she brings her expertise to the Bureau Services department. In her spare time, Rumena likes to spend time with her family and friends, eating out and going exploring, finding hidden treasures in the UK.