We are committed to safeguarding the privacy of users to our site and we will use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998 (the “Act”).
Data Protection legislation and the Act is currently going through a period of change. The introduction of the European Union’s General Data Protection Regulation (GDPR) and the new British Data Protection Bill, which will replace the Act, is currently passing through Parliament and is the basis of this change. This Privacy Notice is therefore intended to comply with the Act and GDPR but may change over time.
FPU’s DPO is Lucie Millet (subject to change). The FPU DPO fulfils a number of roles, one of which is to be the primary and independent point of contact for Data Subjects. The mechanism for Data Subjects to raise concerns regarding the processing of their personal data by FPU is to email email@example.com or telephone 020 8952 0125; or send a letter by registered mail to Full Power Utilities Ltd, Suite 1c, First Floor, Lumiere, Elstree Way, Borehamwood, WD6 1JH, at which point the inquiry will be forwarded to the DPO for action.
We collect personal data for two reasons. Firstly, to process your account and secondly, to provide you with the best possible service, including providing tenders on behalf of our third party partners.
The lawful basis of processing your personal data are as follows:
The information we hold should be accurate and up to date. The personal information which we hold will be held securely in accordance with our internal security policy and the law. The type or categories of personal data we will collect about you includes your:
Your name, email and postal address will be passed to suppliers for the purpose of administration, safety and security. This may include supplementary information.
Transfer of Personal Data outside the EEA (European Economic Area)
Personal data will only be transferred outside the EEA or other areas of adequacy determined by the EU, to support the administration in those countries. If this is required, consent will be explicitly requested from you.
We will never collect sensitive personal data about you without your explicit consent and a clear explanation why it is required.
We will not sell your personal data to any company.
We will retain your personal data to support our records for 5 years to support our obligations to HMRC and for reference for future business transactions. Once this period is reached we will securely dispose of your personal data.
Under the Act and even more so under the GDPR you have a number of Rights which we have outlined below:
Identify Verification.To protect your personal data, FPU will seek to verify your identity before releasing any information, which will normally be in electronic format.
The information we collect from you enables us to fulfil your request for our services – namely, to send you information or content in which you may be interested, and keep you abreast of any updates related to our Site. We also use this information to personalise and continually improve our Site.
We may also use automated devices and applications, such as Google Analytics and Facebook Insights, to track usage of our Site. We may use the information gathered through these methods in anonymous or aggregated form to analyse ways to improve our Site. This information may also be associated with your username or email address and may be combined with other information, including personally identifiable information that we collect about you.
As noted, we may use automated devices and applications, such as Google Analytics, to evaluate usage of our Site. We also may use other analytical means to evaluate our Site. We use these tools to help us improve our Site, performance and user experiences.
We use the information that we gather about you for the following purposes:
Our Site may contain links to other third party websites. Any access to and use of such linked websites is not governed by this Policy, but, instead, is governed by the privacy policies of those third party websites and we are not responsible for the information practices of such third party websites.
We have implemented commercially reasonable precautions, including, where appropriate, password protection, encryption, SSL, firewalls, and internal restrictions on who may access data to protect our Site and the information we collect from loss, misuse, and unauthorised access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time.
You should take steps to protect against unauthorised access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a password that nobody else knows or can easily guess and keeping your password private. Also, you should never share your log-in information with others. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorised password activity. To change your Facebook password, you must go to the Facebook site and follow its procedures for changing your password.
You may modify any personal information that you have submitted by contacting firstname.lastname@example.org with your request. Please note that copies of information that have been updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time.
We may send periodic emails regarding information that we believe may be of interest to our users. If we send you any news and newsletters or other information we think may interest you, you may tell us to stop sending you such e-mail communications by following the opt-out instructions contained in any such e-mail. Please note that it may take up to ten (10) days for us to process opt-out requests. Please note if you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account you have requested or received from us.
or call our friendly team on
020 8952 0125